FAQs

Yes, we always welcome new patients to our practice! Please see the list of insurances that we accept under the "Office Info-Insurances" Menu Tab. If your child is new to the practice and needs a well visit, please note that we need all prior records sent to our office before making your appointment. This gives our doctors adequate time to prepare prior to your appointment and that means less wait time. It also allows for us to give an appropriate amount of time for the appointment in case there are additional issues to discuss and make sure that the last well visit has been at least one year prior for insurance purposes. If the entire chart is unavailable in time, we ask that you please have your prior doctors office fax the vaccine records and last well summary to our office in the meantime. Thank you and welcome aboard!

Our office is open Monday through Friday, 9:00 am - 12:30pm and 2:00 pm-5:00 pm.  As our daily schedule is subject to change, please call to confirm office hours.

To make an appointment please call our office. To ensure the best use of time, for both our physicians and patients, all of our office visits are by appointment only. We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us at least 24 business hours in advance so we can offer that time to someone else.

Emergencies arise. We will advise you if there is going to be a delay in seeing you. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

Please refer to our insurance page to review a list of accepted insurance providers.

We have a physician on call 24 hours a day, duing office hours, please call the office at 949-206-0001. 

After hours, please call our on-call center at 877-761-2577. This is for emergency purposes only. Refill of medications and referrals will not be handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. When your child is ill, he or she may see any one of our physicians who is available at the time of your request for an appointment.

Our routine health maintenance visit schedule follows the American Academy of Pediatrics vaccine guideline for children.

Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 

If you're apprehensive about vaccinations, please do not hesitate to contact our office.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians.

For non-urgent referrals: when one of our doctors refers you to a specialist, our Care Coodinator will submit the referral request to the specialist, and if applicable, to your insurance.  Most referrals will be available within 72 hours, but some may take longer depending on the speciality and/or insurance company. Most referrals are completed electronically and submitted directly to the specialist's office, as well to insurance. 

Once the referral has been approved, typically the specialist's office will reach out to schedule an appointment. Some times our Care Coordinator may reach out as well. It is imperitive that you have your portal notifications on so you do not miss a message regarding your child's upcoming appointment.

For urgent referrals: when one of our doctors determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to your specialist.

You will receive a call and/or a portal message quickly with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the provider that ordered the labs or tests. Normal values are reviewed and addressed by the physician that ordered them via a portal message.

If you have not received any notification for lab results one week after your lab appointment, please call the office to notify us.

Presciption refills will only be completed and sent during your child's annual well exam or during a med check visit. 

For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. 

Prescription refills for controlled substances such as ADHD medications can ONLY be dispensed every 3 months in single-month prescriptions during your child's med check appointment.

For lost or spilled prescriptions, please call the office so we can assist in a timely manner.

Yes, we promote breastfeeding! The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced nursing staff.

Yes, in fact we strongly encourage parents-to-be to visit our office in person or virtually for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parents' page for more information.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly. Please call the office to schedule a "weight check" appointment for your newborn.

As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with our providers at your well care visit.